Why this exists
Most brands do not fail at product because they picked the wrong factory. They fail because nobody owns the space between the decisions.
A designer hands over a file. A supplier interprets it. A warehouse receives whatever turns up. A fulfilment provider ships what it finds on the shelf. Each is competent inside its own step and accountable only for that step, so every handover becomes a place where intent leaks out and cost leaks in. The brand ends up as the project manager of its own supply chain — a job it never wanted and is rarely staffed for.
- Every handover is a place for a specification to be reinterpreted
- Faults surface at the step after the one that caused them
- No single party is accountable for the finished thing
- The brand absorbs the coordination nobody else is paid to do