Identity
Everything starts with what the business actually is. Before a page is designed or an ad is bought, the ecosystem settles positioning, audience and story, then turns them into an identity that can be applied consistently everywhere else.
This is the layer every later stage inherits. Get it right and the website, the campaigns, the packaging and the product all say the same thing without anyone having to coordinate it. Get it wrong and every stage after this one quietly pays to paper over it.
- Positioning, audience and the commercial proposition
- Naming, logotype, typography and colour
- Brand voice, messaging and story
- Guidelines the later stages actually build from